1. Introduction
Welcome to Hibilter IT System ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our AI platform products and services, including any related websites, applications, and customer support services.
2. Information We Collect
We may collect and process the following types of information:
• Personal Information: Information that can be used to identify you, such as name, email address, phone number, and payment details.
• Technical Data: Information about your device, internet protocol (IP) address, browser type, and operating system.
• Usage Data: Information about how you interact with our platform, including log data, feature usage, and the content you access.
• Communication Data: Information you provide through customer support interactions or feedback.
3. How We Use Your Information
We may use your information for the following purposes:
• To Provide and Improve Our Services: To operate, maintain, and improve our AI platform, ensuring a high-quality user experience.
• For Customer Support: To provide assistance, troubleshoot issues, and improve customer service.
• To Communicate with You: To send you updates, notifications, and marketing communications, if consented to.
• For Security and Compliance: To ensure the security of our systems, prevent fraud, and comply with legal obligations.
4. Information Sharing and Disclosure
We do not sell or rent your information to third parties. We may share your information only in the following situations:
• With Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform, processing transactions, and delivering our services, subject to strict data processing agreements.
• For Legal Reasons: We may disclose information if required by law, legal process, or to protect the rights, property, and safety of our company, users, or the public.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights concerning your data:
• Access: Request access to your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of personal data.
• Restriction: Request restriction of data processing.
• Objection: Object to data processing under certain circumstances.
• Data Portability: Request transfer of data to another entity.
To exercise any of these rights, please contact us at [contact email].
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. Any changes will be effective immediately upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Hibilter IT System
Email: [contact email]
Phone: [contact phone number]